Monday, February 9, 2009

Interaction with employee

This week at Chic-Fil-A i went about incorporating some of the principles from How to Win Friends and Influence People. The on campus restaurant location is a self serving establishment. I therefore ordered a grilled chicken sandwich in order to interact with an employee (grilled chicken is a special order). This particular woman's name was Sandia and i recognized her from the Administration building, where i typically get coffee in the morning. I smiled and said "hello Sandia" she asked if she could help me and i requested a grilled chicken sandwich. While she was preparing my order I told her i recognized her from the administration building and asked which location she preferred to work. She responded "admin" with a small laugh and said that she never gets out on time at Chic-Fil-A. By that time my sandwich was finished and she handed me my order with a smile and said "have a great day."

1 comment:

Professor said...

Most excellent interaction. I'm sure if you ever need Sandia's help in the future it will be forthcoming.