Employee interaction

This week I interacted with employees at chic-fil-a, the dining hall, and Dunkin Donoughts. I had very different interactions with each employee. I returned to chic-fil-a last Tuesday afternoon and ordered the grilled chicken sandwich for the second time. I talked to Sandia and I discovered that before she worked at the administration building she worked at the air port. Apparently the students at UMBC are much more pleasant compared to the business men/women that travel at BWI. The interaction was neutral, I did not benefit or lose anything from the interaction.

My second attempt was at the dining hall on Tuesday night. This was a rather disturbing interaction. The abbreviation TMI stands for Too Much Information, and that is exactly what Maria contributed. I approached the register, smiled and told the woman that I could not read her name tag. She then responded by telling me that her name was Maria, she is eighty-one years old and still having sex. WOW. That was not a response that I was expecting. She proceeded to tell me about herself and I was pleasant, however I will never think of Maria the same way again.

My last interaction took place at Dunkin Donoughts on Friday morning. I spoke with Bamil, smiled, asked how her day was and she proceeded to tell me about her morning. In that time she unfortunately burned my bagel and thought nothing of it. This was a negative interaction because that bagel was disgusting and I paid full price.

Overall this was not the greatest week for employee interaction. I am typically pleasant and I did this experiment a number of times however I never benefited greatly. I now know more names of employees on campus, maybe one day that will be helpful.